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We answered some questions which are frequently asked from customers.
Please refer when you use this service. |
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| Is the Credit Card transactions secure? |
| We respect you and we hold your personal information private.
Please visit here for details.
http://
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| Can I make a payment with bank transfer of check? |
| Sorry, we don't accept bank transfer or checks. |
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| I have not received a password yet, although I completed the registration |
We can think of some reasons for the incomplete registration.
In order to avoid multiple registrations, a registration with the same e-mail address can't be completed.
In order to avoid multiple accounting, a registration with the same credit card number can't be completed.
You entered an invalid e-mail address.
If an e-mail of "Returned Mail" is sent to our support center, we cancel your registration. In that case, please register once again.
A problem with the mail server that you are using your mailbox is too full to receive e-mail or your mailer sends e-mail from an unknown user to a junk mail box.
It is possible that you didn't realize our e-mail as it went to a junk mail box. (Especially for those who use Hotmail or Yahoo.) Before the inquiry, please check the mail setting.
If you set your mailer not to receive e-mail from an unknown user, our registration confirmation mail with your password will not get to you. Please change the setting in order to avoid it. |
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| I want to change my registered e-mail address. |
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| Can I register with cellular phones e-mail address? |
| Cellular phone e-mail has a limit to its number of letter. So, we recommend that our customers use normal computer e-mail address. |
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